Product Information

Is it easy to use?

Super Easy! The ergonomic design makes it as easy to use as a toothbrush. The convenient Clix Floss Wheel gives you fresh floss at your fingertips. And, the Interior Floss Bay provides you with a re-usable and eco-friendly solution.

What is the best way to keep Clix Flosser clean?

Similar to using your toothbrush, rinse the flosser head under clean running water as needed. We recommend rinsing the flosser head at the end of each use.

How do I get fresh floss?

Getting fresh floss is easy!

Simply turn the Clix Wheel for new floss. Advance the wheel as often as needed for your routine. We recommend advancing the Clix Wheel with 3 to 5 clicks for fresh floss.

How do I open the top cover of the Clix Flosser?

Hold the bottom of the Flosser Body and push upwards on the two tabs on the colored neck of the flosser.

Visit our How-To page to find more information about using your Clix Flosser!

How long does the floss last?

Each refill should last roughly 4 months with good daily flossing habits. Clix Flosser Refill packs are available when your Clix Flosser is out of floss.

Visit our How-To page to learn more about Re-loading your Clix Flosser with new floss.

What type of floss is being used?

Clix Flosser comes with 20 meters of lightly waxed, mint flavored, flat tape.

More styles to come!

Will the floss get stuck in my teeth?

No, the floss should not get stuck between teeth under normal circumstances. However, there may times where the floss is difficult to remove from your between your teeth. Fortunately, the Clix Flosser has a floss release lever to remove the flosser from their mouth if the floss gets stuck. Once the flosser head is out of the user’s mouth, the floss can be manually manipulated or cut to get it out from between the teeth. It is very important to tell your dentist about the places the floss gets stuck.Those are key areas for tooth decay which lead to expensive crowns and root canal procedures.

Visit our How-To page to find more information about using your Clix Flosser!

Account and Billing

Domestic Shipping Policy

We strive to provide you with a seamless and reliable shipping experience. Please review our shipping policy for details on shipping methods, delivery times, and more.

Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost for your order at checkout before completing the purchase.

Shipping Methods:

We offer the following shipping methods:

  • Standard Shipping: 2-5 business days

To view our full shipping policy, please visit our help section.

How long does shipping take?

We ship orders within 1-2 business days of ordering. From there shipping may take 3-5 business days. View our domestic shipping policy for more details.

How can I track my order?

Your order shipment status can be tracked within your Clix Flosser profile page by visiting your Order History tab, or by using the tracking number provided in your shipping email.

Dental Professionals

Where can I make purchases for my dental office?

Bulk orders can be purchased through the For Dental Professional page.

How can I get Professional Pricing?

Simply go to the Dental Professional page and complete the form. We will contact you ASAP with account details and access to professional pricing.

What quantities do you sell in bulk?

We sell in quantity of 10 (box) to our Dental Professionals. With the ability to purchased multiple boxes in a single order. If you have additional purchasing requirements, please contact us at

What if I need to create a Purchase Order?

If you have different purchasing or fulfillment requirements, please complete the form on the Contact Us page and we will get back to you as soon as possible.